Predator Systems
Basic recommendations
Last updated
Basic recommendations
Last updated
We highly recommend you to follow these steps if you are experiencing troubles with launching our software: - Disable antivirus + delete it if needed - Disable Microsoft Defender - Disable all driver Anti-cheats: For Faceit: launch cmd as an admin and write "sc stop faceit" For Valorant: launch cmd as an admin and write "sc stop vgc" then "sc stop vgk" - Make sure, that you are NOT using "-vulcan" launch option (we do not support it) - Make sure, that time in Windows settings is synchronized List of known problems & their solution: 1)Problem: "An error occured in the secure channel support" / "The request has timed out" / "The operation timed out" Solution: Traffic is being blocked by something (Anti-cheat, Anti-virus, Firewall, Internet provider): - Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation; - Resync your time + region in Windows settings; - Try out enabling/disabling vpn 2)Problem: "Internal public server error" Solution: Traffic is being blocked by something (Anti-cheat, Anti-virus, Firewall, Internet provider): - Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation 3)Problem: "Antivirus Interference detected" Solution: Traffic is being blocked by something (Anti-cheat, Anti-virus, Malware): - Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation; - Scan your PC with some tools to make sure that your computer is not infected. (Example of the tool for scan: ) 4)Problem: Reason: [<code>] sym: <some info> Solution: Create ticket in support section (). Provide screenshot of this information there: Press WIN + R, type "winver" 5)Problem: Reason: modules::load_module: failed to create section Solution: Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation If you are still experiencing problems - feel free to create ticket in support section